A Government initiative to reach out to its citizens at their doorsteps, explain government programmes and its benefits to the people and ensure timely delivery of services to eligible beneficiaries, redressal their problems and queries in a smooth and citizen-friendly manner and provides on the spot solutions, on the same day, without any delay, wherever possible. Special focus is given to schemes relating to social benefits, health, education and identification of left out eligible beneficiaries for inclusion in government programme.